Launch-stage refund policy placeholder for NeoReader.
This page is a draft for launch preparation. The final refund terms must be approved before paid checkout opens.
If a paid licence cannot be activated or used as described on the supported platform and support cannot resolve the problem within the stated support process, the customer should have a clear path to request a refund.
The Free edition should be used to confirm that NeoReader installs and runs on the intended machine before a Pro licence is purchased.